Avi captures the fault-finding expertise of your engineers as they diagnose and fix issues, structuring what was checked, what worked and why into a permanent record tied to the asset. When experienced engineers retire, their knowledge stays behind.
Ask maintenance questions in natural language and get guided diagnostics pulled from manuals, history and prior failures.
Avi captures the fault-finding expertise of your engineers as they diagnose and fix issues, structuring what was checked, what worked and why into a permanent record tied to the asset.
A structured, evidence-led way to investigate complex equipment failures.
Rather than jumping from symptom to assumed cause, RICO steps through observation, mechanism, cause, root cause, checks and corrective action, building reusable investigation knowledge.
Turn every diagnosis into a permanent, structured record instead of something that stays in an engineer\u2019s head.
Avertis captures the moment as it happens: no separate form or system, just guided capture woven into the work order and tied to the asset, site and engineer.
The connected layer behind the knowledge membrane, linking assets, failures, causes and fixes into one asset story.
Rather than isolated records, the graph models how assets, engineers, work orders, causes and corrective actions relate, so the platform understands context, not just data.
Different maintenance questions are routed to the AI agent best equipped to answer them.
Asset, work order, engineer and maintenance agents each work with the most relevant operational context, so answers are grounded in the right data.
Avi guides engineers through troubleshooting step by step, leverages your organisation’s knowledge, and captures every diagnosis and fix for future teams.
AI-powered troubleshooting with recommended causes and next steps.
Instantly finds manuals, past failures and proven fixes from your knowledge base.
Ask questions in plain language and get clear, context-aware answers.
Captures what was checked, what worked and why, at the point of the job.
Book a walkthrough and we will show this area working against your real data.
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